30-Day Money Back Satisfaction Guarantee.
We go to great length to provide you with quality products and want you to be truly satisfied with your purchase.
For items bought from us (on this website):
Should you for any reason not be completely satisfied AND the product is not damaged by misuse or neglect, please contact customer support at [email protected] . We will issue you a Product Return Authorization (PRA) number and instructions about returning the item. After we receive the product, we will give you a full refund. Please allow 14 days for the processing. Refunds are only guaranteed within 30 days of the purchase date. Only items purchased directly from the Gladton.com website can be returned to Gladton.
For items bought from Amazon:
Please contact Amazon customer service directly for all customer returns for items on any of the Amazon websites. Amazon handles returns and exchanges for items sold and fulfilled by them.